Well, apparently I don't. I recently read an article which emphasizes the importance of asking the right questions. The article suggests that you can increase the workforce productivity by asking the right questions at the right time. 'Right' questions should be open-ended and framed to encourage the audience to ponder. Examples:
To get a better picture:
"Can you explain more about this situation?"
"How is project coming along?"
Encourage analytical thinking:
"What are the consequences of going this route?"
"Can that be done in a different way?"
"Based on your experience, what do you suggest we do here?"
Challenge:
"What do you think you will lose if you start sharing responsibility for that role?"
By asking your direct reports the right questions, you:
- help the development of your reports
- empowered your reports
- respect their ideas
- build a better rapport
- encourage them to ask their direct reports the right questions
It's equally important to avoid questions which have negative effect. For example: "Why is your project behind schedule?" or "Who is to blame for this problem?"
There are several success stories where the companies revamped themselves or created new thriving business groups based on the answers.
These are some valuable insights. Personally, I feel I could benefit from these tips. Only, if I can remember these valuable tips at the 'right' time :-)
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